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Try to disable Filter keys and check whether the key is more responsive.

The Filter keys function might be enabled. If you experience there is a short delay before the character displays on the screen when you press a key. How to reset the system and keep my personal files How to reset the system and remove all of my personal files Please backup your personal files, then reset the PC to back to its original configuration. If the problem persists after all troubleshooting steps are completed. If the problem persists, please continue to the next chapter for troubleshooting. Here you can learn more about How to use restore point to restore the system. If the keyboard problem happens recently, and if you have ever created a restore point or there is an automatic system restore existed, try to restore the computer to a point before the problem began to resolve the problem. If the drive is still missing after using the troubleshooter, continue to the next step.

Follow the on-screen prompts to detect and resolve problems.

To test if the keyboard is working properly.

The driver will be automatically installed after the computer restarts.

Remove all devices in the keyboards category, then restart the computer.

Click the arrow next to ③, then right-click ④ and select ⑤.

Type and search in the Windows search bar ①, then click ②.

If the problem persists after you have updated BIOS/Windows packages/drivers to the date, please continue to the next chapter for troubleshooting. How to update drivers via customer support in MyASUS How to use EZ Flash to update the Notebook BIOS versionįor executing Windows update and drivers update, here you can learn more about: How to use Winflash to update the BIOS version in Windows system Here you can learn more about How to update BIOS: Updating software usually helps the system stability and optimization, so we recommend you check and often update to the latest version in your laptop.

Update and confirm BIOS / Windows packages / drivers with the latest version on your laptop If you experience the keyboard is not working, please refer to the following troubleshooting steps:

What I type on the keyboard doesn’t match what I see on the screen.

Please go to the corresponding instruction based on the current Windows operating system on your computer: Troubleshooting - How to fix Notebook Keyboard problems